I have around 15 years experience of an office enviroment, I first started with an Insurance Company and was there for 10 years working my way through a career ladder up to Management from starting as an Administrator. When I was there I completed full CII qualifications within Insurance. I then took a redundancy option and started a new role within a company which dealt with the mis-selling of mortgages before starting my Verve journey.
I'm responsible for the day to day managing of the admin team, also completing the physical admin work when needed such as data gathering, uploading file checks for the file checking team and just general admin duties.
I am currently trying to get back into the swing of things for my running achievements. Completing running races where I can so anything from 5km runs to half marathons, in the hope one day I may join the 1% club and complete a full marathon.
I can honestly say I don't really have anything unique, special talents or a funny story. I find i'm just a usual person who does not really do anything too exciting or done anything out of the ordinary
It's been a fascinating journey since I joined. I have been known to hop around different areas of the business whilst new things have been tried and tested. We all work together to achieve high standards and our SLAs. Our team work is what makes us strong at what we do and makes our advisers happy. The saying work hard play hard is very true for us! We all get our heads down, focus on the job in hand, the KPIs and then we play hard when it comes to the parties, the treats, the development opportunities such as your exam / development budgets we get offered like no normal company but then also the little Friday afternoon treat of having a cider whilst doing your work.
Don't be afraid of change, we are always looking you for new ideas, ways to improve and never ever be afraid to ask questions. No question is stupid and we are all a lovely friendly bunch and always happy to help. Don't sit in silence and feel like you can't ask. If anything, we all love questions here! Just relax, work hard, put in the effort and you will be rewarded of some sort!
